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Healthcare built around you

How it works

Connect with a clinician in the app

Get in-person follow-up care and prescription delivery

Who is eligible?

Amazon employees and their families can request to enroll at any time during the year if you meet all of the following requirements:

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You are an employee age 18+ who works within our service locations.

Or you are a spouse/partner/other dependent of one.

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You are enrolled in an Amazon health insurance plan.

Customers enrolled in Kaiser Permanente are unable to participate at this time.

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You live within our current service locations.

To ensure your home and work zip codes are in our service area, please use the zip code checker below.

Check to see if Amazon Care is available in your neighborhood

Current service locations are shown on the map in purple

In our customers' words

Hours of Operation

Available 365 days a year, including holidays.

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Video Care
6:00 am - 10:00 pm

Launch a video visit for advice, diagnoses, treatment, or referrals.

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Care Chat
24/7

Live in-app chat for advice on any health topic.

If this is an emergency, please call 911.

Get Started

Take Care

All Care Team members will be wearing appropriate personal protective equipment (PPE) when caring for you and your family.